City Detect Wins Outstanding Vendor Partner Award at WRITA 2026

We're proud to announce that City Detect has been recognized with the Outstanding Vendor Partner Award at the 2026 Western Region Information Technology Association (WRITA) conference. The award was accepted alongside our partner, the City of Rancho Cordova, whose Chief Technology & Innovation Officer, Rita Gass, nominated us for the honor.

The recognition reflects what we believe partnership in public-sector technology should look like: co-designed, governance-first, and built to deliver measurable outcomes for real communities.

The impact by the numbers

• 1,282 proactive detections per month — a new capability that didn't exist before

• 97% reduction in survey staff hours — from 576 hours to 12 hours citywide

• 6× increase in survey frequency — from twice a year to monthly across all 26 neighborhoods

• 1.8 days average officer response time after detection

"The City now identifies an estimated 1,282 proactive issues per month — a capability that previously did not exist at scale." — From the WRITA award submission, City of Rancho Cordova

From reactive to proactive

Like most local governments, Rancho Cordova's code enforcement operations were entirely complaint-driven before this partnership. Issues like blight, illegal dumping, and property maintenance concerns were only addressed after a resident reported them — creating delays, inconsistent service, and inequities across neighborhoods.

The City operated a Proactive Engagement Program (PEP) that conducted manual windshield surveys, but these were limited to three neighborhoods per month and required six officers spending a combined 576 staff hours to cover all 26 neighborhoods twice a year. City Detect now accomplishes the same citywide survey in 12 total staff hours — less than one hour per officer — and runs it every single month.

Built on shared accountability

What made this partnership stand out wasn't just the technology — it was the approach. From day one, the City and City Detect co-developed a proof-of-concept contract that embedded privacy protections, required human oversight for all enforcement decisions, and set clearly defined performance benchmarks before any long-term commitment was made.

City Detect worked directly alongside Rancho Cordova's leadership, communications, and IT teams to design governance frameworks and operational workflows that integrated with existing systems — so officers could act on AI-generated detections without having to learn entirely new processes.

Consistent coverage, equitable service

Perhaps the most meaningful outcome: all 26 neighborhoods now receive consistent monthly monitoring, regardless of how many complaints they generate. Service delivery is driven by objective data, not by which residents happen to call the most.

We're grateful to Rita Gass, Russell Ducharme, and the entire City of Rancho Cordova team for their trust, collaboration, and for taking the time to nominate us. Awards like this are only possible because of partners who are willing to do the hard work of innovating responsibly.

This is what we're building City Detect to do — and we're just getting started.